Home About Contact Customer  Service
You are not logged in.

Retail Terms & Conditions

 
Retail Copyright & Proprietary Information: All rights reserved. No part of this fabric may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without permission in writing from American Folk & Fabric, Inc.
 
Retail Swatches: All swatch requests must be e-mailed, telephoned or faxed, Indicate size requested. Our swatches are approximately 12" x 12" @ $5.00 each, or 24" x 24" @ $10.00 each. Only one swatch per pattern allowed. Swatches not available for all prints, i.e. Limited Editions, discontinued, etc. Sales tax applies to California orders only. Postage or UPS freight will apply to retail swatch orders. International swatch request, postage or UPS freight will apply to international swatch orders, in addition to any customs, duty or applicable government charges based on local country rules and regulations.
 
Retail General: We sell retail to the general public. See retail price list. Samples requested (refundable) and orders placed can not be processed without this form, electronic acceptable.
 
Retail Orders: Five yard, (5+) minimum, sold at the regular retail price per yard, additional yards sold in one yard increments. Goods cut and invoiced will ship as billed.
 
Retail Reorders: Twenty-five (25+) yard pieces or more will be sold at discounted price.
 
Retail Orders: Bank Check, Money order, or Personal Check (with10 day hold / waiting period.) We accept Visa, MasterCard and American Express for all orders. No charge refunds.
 
Retail Credit Card Orders: Credit Card Security Codes must be provided on the Charge Authorization. Use the three (3) digits on the reverse of the card for Visa & MasterCard. Three (3) digits on the front of the card for American Express).
 
Retail Returned Checks: Please notify us immediately at 727-791-2222 for returned checks. All returned checks will be subject to a $15.00 fee which will added to the pertaining invoice total. Replacement payment must be received within 10 working days from notification. If payment is not received within the ten (10) grace period, the Invoice will be put into collection.
 
Retail Cancellations: All order cancellations must be within 48 hours of the Acknowledgement date, prior to cutting of fabric order. Cancellations are subject to a 25% processing/handling fee.
 
Retail Returns: All claims and returns must be made within 10 days of Invoice date. Returns and cancellations subject to 25% processing / handling fee. No returns on cut goods. No returns on charge purchases.
 
Retail Damaged goods: Must have an R.G.A. (Returned Goods Authorization). Damaged returns are not subject to a restocking fee.
 
Retail Shipping & Handling: All UPS shipping and insurance charges will apply at UPS listed rates. Should you like to waive loss / damage insurance, please provide a blanket insurance policy covering freight loss and damages.